Application Support Engineer - Oracle Procurement

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system challenges and delivering timely solutions to maintain smooth operations. The position demands continuous monitoring, analysis, and collaboration with different teams to ensure the reliability and efficiency of critical applications within the organization. Roles & Responsibilities: Expected to perform independently and become an SME.

• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
• Document findings and solutions to enhance knowledge sharing and support future problem-solving efforts.
• Assist in the implementation of system updates and improvements to optimize performance.
• Support junior team members by providing guidance and sharing expertise to foster professional growth.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Oracle Procurement.
• Strong analytical skills to diagnose and resolve software issues effectively.
• Experience with system monitoring and incident management tools.
• Ability to communicate technical information clearly to both technical and non-technical stakeholders.
• Familiarity with business process workflows related to procurement systems.
• Capability to work under pressure and manage multiple priorities in a fast-paced environment.

Additional Information:

• The candidate should have minimum 3 years of experience in Oracle Procurement.